Our place is to assist you and your organisation by taking on the role of sourcing, implementing and managing your non-core business service requirements.
Should you currently have service providers that you would like to continue to use, that is fine. We can establish a relationship with them and manage them as and when services are required. If you are looking to make some changes, we can utilise the services of our long-standing service partners and bring them on-board to meet your requirements.
Remember, this is a service partnership of working with you to achieve the best outcomes.
We are working for you and take on your needs and objectives as if they were our own.
The process on how it works is simple:
- Contact us to organise an initial meeting to discuss and establish what’s important to you, your requirements and long-term objectives, as well as those services you would like us to engage and manage.
- Provide you with our management cost structure and form a service agreement that all future works can be based on.
- Establish a structure of contact and communication with your business.
- Source the relevant service providers, obtain propositions or quotes and present these to you.
- Once the right service provider is engaged, we will manage the implementation of services and all on-going works, based on your Key Performance Indicators (KPI) or the relevant Service Level Agreement (SLA).
- Any future amendments to scope of works or pricing will be reviewed by us and presented for your approval on proceeding or not.
- Remember, this is a service partnership or working with you to achieve the best outcomes.